Your Privacy, Our Priority

At Chameleon Luxe, we understand that privacy is paramount. Whether you are shopping for luxurious lingerie, intimate toys, or personal companions, we guarantee that your purchases will be shipped with the utmost discretion. Our discreet shipping policy ensures that the contents of your delivery are kept confidential from the moment you place your order to when it arrives at your doorstep.

How We Ensure Discretion:

1. Plain Packaging:

   • All orders are shipped in plain packaging with no external markings that indicate the nature of the contents. The outer box or envelope will be completely unbranded.

2. Non-Descriptive Labels:

   • The sender's address is labeled in a non-descriptive manner, without the name 'Chameleon Luxe' or any indication of the contents inside. This means no logos, no brand names, and no product descriptions on the external packaging.

3. Secure Delivery:

   • We partner with trusted courier services that are known for their reliability and professionalism. Packages are handled carefully to ensure they reach you without any tampering.

4. Customs and Duty:

   • For international orders, we fill out customs forms in a way that maintains privacy while still complying with international laws. Descriptions are generalized and discreet.

Frequently Asked Questions:

• What will appear on my bank statement?

  • Charges from our store will appear as "CL Trading Ltd" on your bank or credit card statement to further ensure confidentiality.

• Can I ship to a P.O. Box or APO address?

  • Yes, we can ship to P.O. Boxes and APO addresses, ensuring that you receive your products in a manner that suits your privacy needs.

• What if I live in an apartment building?

  • Our packages do not require a signature for delivery, unless specifically requested. You can receive your parcel without any direct interaction, maintaining your privacy even in close living quarters.

• How can I track my order?

  • Once your order has shipped, we will send you a tracking number via email. You can use this number to track your package directly on the courier’s website.

Your Trust, Our Commitment

At Chameleon Luxe, your privacy is more than a policy; it's our commitment to you. Shop with confidence knowing that we are dedicated to discreet shipping and handling every step of the way. If you have any questions about our shipping methods or need assistance with your order, please do not hesitate to contact our customer service team.